Privacy Policy

MRS ERTHA recognizes the importance of protecting your personal data and therefore

We have developed a set of security measures aimed at protecting the data you provide. All online orders placed by individuals under 18 years of age will be cancelled.

By registering or making an online purchase, the user expressly guarantees to MRS. ERTHA You consent to the use of your personal data, address and email address, as well as data relating to your purchases. This data will be stored and processed electronically, and may be used for promotional or advertising campaigns or for order processing.

The personal data of users/customers of this website will be processed in accordance with the Portuguese Data Protection Commission.

1. OUR POLICY

The user has the right to the protection of their personal data. MRS ERTHA respects users' right to information regarding the collection and processing of their personal data and determines the purposes and means by which their personal data is processed, including all security measures. MRS ERTHA guarantees that personal data is processed correctly and lawfully in Portugal. Your identity and data will not be disclosed to third parties for advertising purposes.

Furthermore, your personal data may be disclosed to the police or judicial authorities, in accordance with applicable laws and regulations and upon a formal request from the authorities.

2. APPLICABLE LEGISLATION

The processing of personal data by MRS ERTHA will be carried out in accordance with Portuguese law.

3. CHANGES

MRS ERTHA may change or update this Privacy Policy, in whole or in part, even if not required by applicable laws and regulations. Users will be notified of any changes in such cases. All changes and updates will take effect upon their publication in this section of the website.


4. FOR WHAT PURPOSE IS YOUR DATA COLLECTED?

Your personal data is collected and processed within the scope of the services provided by MRS ERTHA in the online store for:

  • To process your payments, should you purchase our products, to allow you to access the status of your order, handle your questions and requests, and evaluate and address any complaints;
  • To process and respond to your requests or to contact you to answer your questions and/or requests;
  • To develop and improve our products, services, communication methods, and the functionality of our website;
  • For the purposes of contests or promotions in which you have participated;
  • To communicate information to you via email, SMS and other forms of electronic communication, and to manage your registration and/or subscription to our newsletter or other communications;
  • To authenticate the identity of individuals who contact us by telephone, electronic means or other means;
  • For informational and quality assurance purposes;
  • To provide you with personalized products and communications, as well as targeted advertising and product recommendations.

 

If the user provides to MRS ERTHA will be solely responsible for any illegal and improper use of third-party personal data without their due consent, and will be liable for any such illegal and improper use.